Support Services
Drawing upon our company’s long history of exceptional customer service and support, SeQent provides a full package of support services, including:
- System integration. Our system integrators typically install a SeQent messaging solution in a day or two including easy integration with any HMI/SCADA software solution and/or with any standard or custom enterprise-wide software application such as an ERP solution. Our integration services can also redesign current business processes in keeping with lean enterprise principles.
- Ongoing support. As a long-term partner with our customers, SeQent provides world-class support services that range from resolving immediate issues to ensuring our solutions meet evolving requirements. Our support services include a dedicated Help Desk to respond to both phone and online inquiries, a comprehensive incident tracking database system, dedicated resources, and secure Internet transport facilities.
Customer Support
- Custom applications. Our team can develop custom applications to meet customers’ individual facility requirements.
For pricing information, please contact our customer support team.
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