The following options are available to enable you to purchase the level of support required for your hardware to software environment. Contact our services team for a support quotation.

Software

Software support provides for the maintenance and support of your software infrastructure. This does not include the hardware component.

Platinum

An annual contract for clients who require reliable support on a regular basis.

Hardware

Hardware support provides for the maintenance and support of your paging infrastructure. This includes your Zetron paging terminal as well as associated transmitters. This does not include the support of pagers or data receivers. Please call for a quote on pager or data receiver repair.

Platinum

An annual contract for clients who require reliable support on a regular basis.

As a long-term partner with our customers, SeQent provides support services that range from resolving immediate issues to ensuring our solutions meet evolving requirements.  Our support services include a dedicated 24/7 Help Desk staffed by highly trained engineers to respond to both phone and online inquiries. Backed with a comprehensive incident tracking database system, extensive hardware resources, and secure Internet transport facilities our support services are second to none.