Product Support - Hardware
HARDWARE
Hardware support provides for the maintenance and support of your paging infrastructure. This includes your Zetron paging terminal as well as associated transmitters. This does not include the support of pagers or data receivers. Please call for a quote on pager or data receiver repair.
Extended
An annual contract for clients who require reliable support on a regular/timely basis.
Platinum
A "Mission Critical" plan for complex environments that require a minimal turn-around time and 24/7 assistance.
Compare options:
| |
Extended |
Platinum |
| Response Time: |
4 hours |
1 hour |
| Regular Hours: |
9:00 a.m.
to
5:00 p.m.
EST, Mon-Fri |
FREE |
Telephone Support:
(reg. hours) |
First 5
incidents free
|
FREE |
Telephone Support:
(after hours) |
|
FREE |
| Software Patches: |
Minor patches: free
Major patches: 15% discount |
FREE |
| Software Upgrades: |
|
FREE |
| Parts: |
Extra |
|
| Travel: |
Extra |
Extra |
View product support for software
