TeamCALL™ Server

PRODUCT OVERVIEW

TeamCALL Server is the core of the Industrial Automated Dispatch and Scheduling product family. TeamCALL Server enables full control and customization with real-time batting order call hierarchy, team membership, and schedule management.
The fully customizable team hierarchy allows the end-user to set the order of who should be notified and when. Furthermore, this feature provides access to team member location and management of un-serviced incidents in real-time. The unique features of TeamCALL permit an increase in employee efficiency and productivity with the fully automated assignment and dispatch of team members.

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FEATURES

  • Delegated maintenance of team membership and schedules
  • Configurable escalation of outstanding calls
  • Cross team membership
  • Trainee auto-assignment
  • Assistant assignment and automated notification

LICENSING

  • General- Per Server

REQUIREMENTS

Product Requirements

Operating System

  • Microsoft Win2K8
  • Microsoft Win2K8R2
  • Microsoft Win2K12
  • Microsoft Win2K16
  • Microsoft Win2K19

System Resources

  • Display: 800×600
  • Disk Space: 10GB
  • RAM: 1GB

Drivers

  • TCP/IP
  • MDAC V2.8 SP1(SP1+)