As a long-term partner with our customers, SeQent provides support services that range from resolving immediate issues to ensuring our solutions meet evolving requirements. Our highly trained engineers can provide support using WebEx and Customer Care to better serve your needs.
SeQent utilizes Cisco’s WebEx as our primary support vehicle with customers. WebEx provides a secure, customer authorized interface to enable real-time access to customers servers by SeQent’s support engineers. Regardless of where the location is worldwide using WebEx SeQent can place qualified engineers virtually on-site 24×7.