SOFTWARE SUPPORT

SeQent provides Software Support services that range from resolving immediate issues to ensuring our solutions meet evolving requirements. Our Automation Software support services include a dedicated 24/7 Help Desk staffed by highly trained engineers to respond to both phone and online inquiries. Backed with a comprehensive incident tracking database system, extensive hardware resources, and secure Internet transport facilities, our Automation Software support services are second to none.

Support Information:

Phone: +1.519.652.0401 – Option 1

Email Support

Office Hours:  Monday-Friday 09:00 – 17:00 EST

Platinum Support:

*Maintenance and support of your software infrastructure.

Response Time1 hour
Regular Hours24/7
Telephone Support
(regular hours)
Unlimited
Telephone Support
(after hours)
Unlimited
Minor UpgradesIncluded
Major UpgradesIncluded
TravelExtra

CONTACT SUPPORT

4500 Blakie Road, Suite 137
London, Ontario N6L 1G5
Canada

Phone: +1.519.652.0401 – Option 1 

Email Support

SeQent Time: 

AUTOMATION SOFTWARE SUPPORT PORTALS

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